New Leaf Dog Rescue Privacy Policy

At New Leaf Dog Rescue, we are dedicated to safeguarding your privacy and ensuring our website is a secure and safe place for you to visit. This Privacy Policy outlines how and why we collect personal data, how we use it, under what circumstances we may share it, and the measures we take to keep it secure. In this document, "you" or "your" refers to users of our website, volunteers, supporters, prospective adopters, or anyone interacting with our organisation. This policy may be updated periodically, so we encourage you to review this page from time to time to stay informed of any changes. By using our website, you agree to the terms of this policy. If you have any queries regarding this policy or our data practices, you can reach us via email at yap@newleafdogrescue.org, by post at New Leaf Dog Rescue, Blacksmiths Cottage, Boston Road, Sibsey, PE22 0TD, or by phone at 07521758780.

Who Are We?

New Leaf Dog Rescue is a volunteer-led, not-for-profit organisation committed to rehoming former Romanian street dogs in the UK. We operate as a Community Interest Company (CIC), registered under company number 16139854.

How Do We Collect Your Information?

We may collect information from you when you:

Visit our website
Apply to adopt a dog
Volunteer with us
Make a donation
Attend or participate in an event

What Information Do We Collect?

The type of data we collect depends on your interaction with us. It may include:

Basic details: Name, address, email address, and telephone number
Website activity: IP address, pages visited, and interaction with our site
Adoption-related information: Details about your home and lifestyle to assess suitability for adoption
Payment details: If you make a donation or adoption payment, your financial data is handled securely by third-party payment processors—we do not store this information ourselves

How Do We Use Your Information?

We use the information you provide to:

Facilitate rehoming - Assess your suitability for adoption, conduct home checks, match you with the right dog, and register ownership details with microchip databases
Process donations or adoption fees
Handle adoption applications and necessary import documentation with APHA and DEFRA
Fulfil any contractual obligations between you and us
Ensure the welfare of surrendered animals - Evaluate their needs and find them suitable homes
Comply with legal and regulatory obligations

We periodically review our data retention policies to ensure we keep your information only for as long as necessary. If you adopt a dog, we may retain your details for the lifetime of the animal. Legal Basis for Processing Your Data

We will only process your personal data where we have a valid legal basis, such as:

Your consent - When you explicitly agree to us using your data
Legitimate interests - When it is necessary for our operations and does not override your rights
Contractual obligations - When we need to process your data to fulfil a contract with you
Legal obligations - When required by law or regulatory authorities

Sharing Your Information

We do not sell or rent your data to third parties. However, we may share it with:

Trusted third-party service providers - Such as payment processors or partners assisting in rehoming, but only for necessary services
Legal and regulatory authorities - If required by law, such as for fraud prevention or legal proceedings

All third-party providers we work with are required to keep your data secure and use it solely for the purposes agreed with us. Your Rights Over Your Data

You have several rights regarding your personal data, including:

Access - Request a copy of the data we hold about you
Correction - Update any inaccurate or outdated information
Deletion - Request removal of your data (subject to legal obligations)
Restriction or objection - Ask us to limit or stop processing your data

If you wish to exercise any of these rights, please contact us at yap@newleafdogrescue.org or write to us at the address listed above. Note that fulfilling some requests may prevent us from providing certain services to you.

If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

How We Protect Your Information

We take security seriously and implement measures to prevent unauthorised access, loss, or misuse of your data. However, no data transmission over the internet can be guaranteed as completely secure, so you submit information at your own risk.

Cookies and Website Tracking

Like many websites, we use cookies to improve your browsing experience. These small text files help us analyse site traffic and user behaviour. You can disable cookies in your browser settings, but this may affect certain website functionalities.

Links to External Websites

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices, and we encourage you to review their policies separately. Similarly, if you access our website via a third-party link, we recommend checking their privacy policy.

Children's Privacy (Under 16s)

We are committed to protecting the pri`vacy of young users. If you are 16 or under, please obtain parental or guardian consent before providing us with personal data.

International Data Transfers

Occasionally, your personal information may be transferred to countries outside the UK and European Union (EU), for example, if our cloud-based servers are located elsewhere. If this occurs, we ensure appropriate security measures are in place to protect your data. If you access our services while outside the UK or EU, your data may be transferred internationally to facilitate service delivery.

How to Contact Us

For any queries or requests regarding this policy or your personal data, you can contact us via:

Email: yap@newleafdogrescue.org
Post: New Leaf Dog Rescue, Blacksmiths Cottage, Boston Road, Sibsey, PE22 0TD
Phone: 07521758780

Policy Updates

We regularly review and update this policy to reflect legal or operational changes. The latest update was on 5th February 2025.